Frequently asked questions about data center exits
Short answers. The detailed explanations live on the corresponding pages.
Scope and schedule
How long does a decommissioning take?
Discovery and reporting usually take longer than the physical work. Building access and data requirements set the pace, not rack count.
What has to be ready before the site walk?
A physical inventory, a dependency map and a data classification. The checklist covers the rest.
Can several sites run in parallel?
Yes, where access allows. What should stay identical across sites is the reporting standard, not the schedule. See enterprise programs.
Data and evidence
Erasure or physical destruction?
Erasure keeps resale value and needs per-serial verification. Destruction is unambiguous and forfeits recovery. See the comparison.
Does destruction have to happen on site?
Only if your own obligations require it. Off-site is cheaper and faster but adds a transport leg during which the data still exists.
What should a certificate contain?
Serial numbers rather than counts, the method per device, custody dates, the facility, and the exceptions. That last item is the one most often missing.
Assets and cost
Can decommissioning pay for itself?
Sometimes, with recent homogeneous complete hardware sold at decommissioning rather than months later. A possible outcome, not a plan.
Why do two proposals differ so much?
Access, data requirements and how recovery value is treated. The six factors explain most of the gap.
Who values the assets?
Often the same party that buys them. Not necessarily a problem, but a structural conflict worth naming, or separating.
How a request works
Who carries out each stage?
A qualified decommissioning and ITAD provider covering your sites, under its own contract and certifications. We call you back to scope the project, then, with your agreement, pass the scoped request to that provider, who should name every subcontracted stage before you sign. See how a request works.
Is there a fee to submit a project?
No. Submitting a project and the call back that follows cost nothing. The site is paid by the provider that receives the scoped request, not by you.
Is my information sold?
No. It is used for your project only, and shared only with your agreement and only with the one provider who quotes the work. See the privacy policy.
Related pages
- NIST 800-88Know what the current revision asks before a vendor quotes against it.
- Certificate of destructionHold a document that survives being read.
- Cost factorsUnderstand a quote and compare providers properly.
- Secure data destructionChoose a destruction method and know what evidence to demand.
- Request a project reviewSubmit a project for review.
A question that is not here?
Put it in the open field of the form. It reaches us with your project, and we answer it on the call back.
After you send it: a call back, dialed by hand, to go through the scope with you. With your agreement, the scoped request then goes to a qualified provider covering your area.